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KidsCanSwim Canada locations

How Monthly Lessons Work

Our program operates on a recurring monthly subscription basis so instead of sessions you sign up for the month of swimming. The subscription includes 1 weekly lesson at the same swim time and date or a total of 4 lessons per month.

If you are registering for a class mid-month, you would pay a prorated fee for the remaining classes in the month, and regular recurring monthly billing would begin on the 1st of the next month.

The subscription automatically renews on the 1st of the month for the following month of swimming with your same swim time and date unless you choose to cancel.

Do I Have to Sign a Contract? How do I Cancel?

While you register for classes on a monthly basis, your subscription automatically renews each month—keeping your preferred swim time and date.

However, there’s no contract, so you can cancel anytime with 30 days notice.

What is Your Cancellation Policy?

We require 30 days notice to drop your enrolment before your last lesson. To cancel, simply log in to your Parent Portal and drop your enrollment at least 30 days before your last lesson.

How to Register

Registration for our classes begins by creating an account on our Parent Portal. Once you’ve created an account and added your swimmers, you can search for classes, see available classes and register for them or add yourself to a waitlist for a class. Click on this link to watch our step-by-step videos for registration!

What if I Miss a Class – Do You Have Makeups?

Each swimmer registered in a low-ratio group lesson is entitled to one (1) make-up lesson per month per enrolment if they have missed a class for any reason.

Make-up classes can only be scheduled when your child is a registered swimmer at KidsCanSwim. If you cancel your registration, your unused token is no longer valid.

The make-up tokens are automatically issued and visible in your Parent Portal, following their missed class. You do not have to do anything. Make-up tokens are valid for sixty (60) days after the date on which the absence occurred.

Make-up tokens can only be used to book a make-up class 7 days in advance.

As a matter of courtesy to others, we appreciate you notifying us of upcoming absence(s) as early as possible via the Parent Portal. This will make a space in a class for others who may be looking to schedule a make-up the day of your absence. However, you will only be able to book a make-up class after you have missed your scheduled class by using your make-up token which will be automatically issued on your Account.

Make-up token(s) are non-transferrable, non-refundable, have no cash value, and can not be used to pay an outstanding balance or towards any future tuition payments.

Learning Guarantee

We know our approach works and that if kids attend their weekly lessons regularly, they will progress through our program and become confident, safe swimmers for life.

That’s why we offer a Learning Guarantee for all swimmers aged 3 and up.

If your child meets the following criteria but hasn’t passed their level, their lessons are free until they do!

1. Attended 20 swimming lessons where they got into the water.
2. Maintained continuous enrollment (no breaks of 2 weeks or more).
3. Been regularly assessed by our instructors.
4. Maintained 90% attendance in their classes.

After qualifying, to retain the free lessons, your child must maintain 90% attendance and stay enrolled without breaks—otherwise, the Learning Guarantee will be removed.

What’s Safety Week?

In addition to our real-life focus, every month includes Safety Week training, where we work on core survival skills. Kids learn what it’s like to swim with their clothes on, how to call for and receive help, and more.